COVID 19 - Due to current circumstances, please expect there could be delays with your return being processed as well as shop closures.
Returning from UK – many drop off points are operating at a reduced capacity, please call ahead to check with your local point before leaving your home.
Returns from AUSTRALIA - Due to the ever-changing impact of the coronavirus, we have unfortunately had to increase our Returns fees to reflect the increasing cost of international shipping. This is due to major international delivery delays from flight cancellations and government restrictions. We apologise for the inconvenience caused, and will update our Returns fees as soon as possible.
You will still get your parcel refund if you drop off later, to find out more information please check your retailer's return policy, thank you.
Return an item in a few easy steps
Start by providing some information about your purchase so we can locate your order.
This must match the details that you gave to the retailer when you purchased your items.